Frequently Asked Questions


1. What are my shipping options?

Standard shipping - 3 to 7 business days

Expedited shipping - 2 business days

Priority shipping - 1 business day

 

2. How much do I pay for shipping?

We offer free shipping on orders over $25. Orders under $25 have $4.99 flat-rate shipping.

 

3. What if I change my mind?

No problem! If you decide you no longer want your products, just send them back within 90 days and we'll refund your money, excluding shipping. We charge a 15% restocking fee for all customer-based returns. If you receive the wrong item, the item is defective or the item wasn't as described, then there is no restocking fee charged.

 

4. What if they break? Is my order covered by any type of warranty?

We're so confident in our products that we offer a life-time warranty. Send your products back and we'll send you a replacement. We reserve the right to refund your money instead, excluding shipping.

 

*Have a different question? Email us at info@woodsidedistributors.com.